Privacy Policy

Data Protection and Register Statement
This Privacy Policy outlines the data protection practices in accordance with the General Data Protection Regulation (GDPR) concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Registrar
Name: PS-Partnership Service Oy, 0920625-9
Address: Koukkuniementie 7 L, 02230 Espoo
Contact Information: info@ravinteliolkkari.fi

The register is maintained securely within our own company, with DNA Oy - Hostaan.fi responsible for system implementation, information security, maintenance, and data backup. All information in the register is stored and processed in one secure database.

Register Name
PS-Partnership Service Oy Customer, Order, Invoicing, and Marketing Data Register.

Principles Governing the Processing of Personal Data
We process personal data in compliance with the following principles:
a) Lawfully, fairly, and transparently.
b) For specified, explicit, and legitimate purposes.
c) Data minimization—adequate, relevant, and limited to necessary purposes.
d) Accuracy—kept accurate and up-to-date.
e) Storage limitation—kept only as long as necessary.
f) Security—protected against unauthorized or unlawful processing, loss, or damage.
Customers have the right to access, rectify, and request deletion of their data. Data will not be processed outside the EEA except for anonymous web analytics.

Purpose of the Register
The register is used for:
  • Maintaining customer contact and business relationships.
  • Reporting and statistical purposes.
  • Developing and targeting product and service offerings.
Personal data is processed within the framework permitted by applicable laws and is not disclosed to external parties except as required by law.

Information Contained in the Register
The register includes:
  • Customer contact details: name, address, email, phone, and other necessary identifiers.
  • Order, delivery, and billing details.
  • Login identifiers, IP addresses, and other technical identifiers.
  • Marketing consent information.
  • Other data relevant to customer interactions.
Personal data will be deleted upon request or when no longer necessary for its intended purpose.

Disclosure and Transfer of Information
Information will only be disclosed:
  • To comply with legal obligations.
  • To trusted subcontractors for purposes such as order fulfillment, payment processing, and system maintenance.

Regular Data Sources
Data is collected when customers:
  • Create an account or place an order.
  • Subscribe to newsletters or consent to marketing.
  • Contact customer service.
Consent for direct marketing is obtained separately, as required by law.

Anonymous Web Analytics
We use tools like Google Analytics, Facebook Pixel, and others to collect anonymous data for statistical purposes. These tools help improve website functionality and enhance user experience. For details, see the privacy policies of these tools.

Legal Basis for Processing Personal Data
We process personal data based on:
  • Consent (e.g., newsletter subscription).
  • Contractual necessity (e.g., order fulfillment).
  • Legal obligations.
  • Legitimate interests (e.g., analytics and marketing).

Cookies
Our website uses cookies to enhance your browsing experience. Cookies help personalize content, improve functionality, and analyze traffic. You can manage cookie settings in your browser.

Payment Systems and Data Processing
To process payments securely, we use trusted third-party payment service providers. These providers handle transactions on our behalf, ensuring the security and confidentiality of your payment information.
When you make a purchase, the following payment-related data may be collected and processed by our payment processors:

  • Payment method details (e.g., credit or debit card numbers, expiration dates, or other payment account details).
  • Billing address and other invoicing information.
  • Transaction details, such as the purchase amount, time, and date.

Our payment processors comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment details are handled securely. Your payment information is encrypted and transmitted directly to the payment processor, and we do not store full payment card details on our systems.

We currently collaborate with the following payment processors:

For more information about how each provider handles your personal data, please refer to their individual privacy policies linked above.

Registry Protection
Access to the register is restricted to authorized personnel with specific access rights. The system is protected by:
  • Firewalls and encryption.
  • Regular software updates and backups.
  • Confidentiality obligations for employees handling customer data.

Customer Data Retention
Customer data is retained for 5 years or until requested for deletion. Retention periods are based on legal obligations, customer interests, and business needs.

Supervisory Authority
Customers may contact the Finnish Data Protection Ombudsman:
Office of the Data Protection Ombudsman
P.O. Box 800
00531 Helsinki, Finland
Website: https://tietosuoja.fi/en

This Privacy Policy may be updated as necessary to reflect changes in our practices or legal requirements. Customers will be informed of significant changes.

For further information, contact us at: info@ravinteliolkkari.fi

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